Terms and Conditions

These Terms and Conditions govern your access to and use of trueadvize.com and the services provided by True Advize Branding & Innovation Agency, with headquarters in Miami, Florida (USA).

"Client" means any individual or entity that engages True Advize for services under a Service Agreement. "Service Agreement" means the specific contract or statement of work executed between True Advize and a Client. "Services" means professional services offered by True Advize including branding, advertising, media production, AI workflows, website development, video production, billboard advertising, and business consulting. "Deliverables" means the tangible and intangible work products produced by True Advize for a Client.

True Advize provides: Branding & Design, Advertising & Marketing, Media Production, AI Workflows, Website Development, Video Production, and Business Consulting. All services are provided on a contractual basis as defined in the applicable Service Agreement.

All service engagements are governed by a separate Service Agreement. Proposals are valid for 30 days. Any scope changes must be documented in writing and agreed upon by both parties.

Pricing is as set forth in the applicable Service Agreement. Project-based services typically require a 20% deposit before work begins. Recurring services require prepayment monthly, quarterly, or annually. Late payments may incur a fee of 1.5% per month on the outstanding balance.

Client retains all rights to materials provided to True Advize. Upon full payment, ownership of final deliverables transfers to the Client. True Advize retains the right to display completed work in its portfolio and marketing materials.

Each party agrees to maintain the confidentiality of all non-public information disclosed by the other party. Confidential information shall only be used to perform or receive services under the Service Agreement.

Clients agree to provide accurate information and feedback in a timely manner, designate a primary point of contact, review and approve deliverables within agreed timeframes, and make payments in accordance with the agreed schedule.

True Advize warrants that services will be performed in a professional manner. True Advize does not guarantee specific business outcomes, revenue increases, or return on investment from services rendered.

True Advize's total aggregate liability shall not exceed the total fees paid by the Client in the twelve months preceding the claim. True Advize is not liable for indirect, incidental, special, or consequential damages.

The Client agrees to indemnify True Advize from claims arising from the Client's breach of these Terms, Client Materials that infringe on third-party rights, or use of deliverables in a manner not contemplated by the Service Agreement.

Either party may terminate a Service Agreement as specified in that agreement. Upon termination, the Client shall pay for all services rendered and expenses incurred up to the effective date.

You may use the Site for lawful purposes only. You agree not to use the Site for any unlawful purpose, attempt unauthorized access, interfere with Site operations, or transmit harmful code.

The Site may contain links to third-party websites including Cal.com, Facebook, LinkedIn, and Instagram. True Advize does not control or endorse these sites.

These Terms are governed by the laws of the State of Florida, USA. Disputes shall be resolved through binding arbitration in Miami-Dade County, Florida.

Neither party is liable for delays due to causes beyond reasonable control including acts of God, natural disasters, pandemics, or government actions.

These Terms, together with the applicable Service Agreement, Privacy Policy, Cookie Policy, and Refund and Cancellation Policy, constitute the entire agreement between the parties.

True Advize Branding & Innovation Agency Email: info [at] trueadvize [dot] com | Phone: +1 (833) 423-8493 | Miami, Florida, USA